Every email user is familiar with the situation when they are expecting an important email, but it just doesn’t appear. Yahoo is an email service that has been serving people for decades now. However, mail-receiving issues in it are still common. Users feel troubled when they find Yahoo Mail not receiving emails. If you use your Yahoo email for a work-related purpose, your entire workflow can come to a halt. Like the issue with sending emails, this problem also has various causes. However, now that you’ve reached this article, you don’t need to worry anymore. We will provide you with various resolutions to successfully troubleshoot the issue.
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Table of Contents
What Is Behind Yahoo Mail Not Receiving Emails?
The issue can be a consequence of various faults and glitches in your browser or email settings. Go through this list of reasons carefully to make your troubleshooting successful.
- The configuration settings of your Yahoo email client are incorrect.
- You have enabled certain filters that are blocking emails from reaching your inbox
- The emails are landing in the spam folders.
- There’s a problem with email forwarding.
- You have blocked certain contacts accidentally.
- The Yahoo Mail server is down.
- The storage limit of your inbox is full.
Read Also:- Why Yahoo Emails Disappeared
Troubleshooting For Yahoo Not Receiving Emails
Each cause has its specific resolution. You can implement all these resolutions and identify what is making your Yahoo email work improperly.
1. Examine Your Yahoo Mail Settings
Correct Yahoo POP/IMAP and SMTP settings are crucial for enhancing its performance. If you are using your Yahoo email on a third-party email service, you need to match your settings with the correct ones below.
- IMAP (Incoming mail server)
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- imap.mail.yahoo.com is the Server name.
- 993 is the Port number.
- Choose ‘Yes‘ in the field of ‘Requires SSL.’
- POP (Incoming mail server)
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- pop.mail.yahoo.com is the Server name.
- 995 is the Port number.
- Choose ‘Yes‘ in the field of ‘Requires SSL.’
- SMTP (Outgoing mail server)
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- smtp.mail.yahoo.com is the Server name.
- 587/465 is the Port number.
- SSL is required.
- TLS is required if it is available.
- Authentication is required.
- Login data
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- Write your entire email ID in the field of ‘Email address.’
- Choose ‘Generate app password‘ in the field of ‘Password.’
- Authentication is required.
2. Remove Email Filters
You’ll certainly find your Yahoo Mail not receiving emails in your inbox if you’ve set up filters incorrectly. Filters can help you sort messages and keep your inbox clutter-free. However, sometimes, they can wrongly filter emails to another place. If you are unsure of whether a specific email filter is helping you, just go ahead and remove it.
From the filter list, choose the one you want to delete and tap it. This filter will now be highlighted. Locate the three buttons above the filter list. Tap ‘Remove‘ to delete the specific filter.
3. Disable Auto-Forwarding of Emails
Auto forwarding is a good feature in Yahoo inbox that allows you to forward your emails to another email account. However, sometimes, you will find Yahoo Mail not receiving emails because the incoming messages are going to another email address. Use these points to disable auto-forwarding.
- Go to ‘Settings‘ in your email account.
- Now, tap ‘More settings.’
- Tap’ Mailboxes.’
- Now, hit your primary account.
- Below ‘Forwarding’ find the forwarding address and hit ‘Remove.’
- Tap ‘Save.’
4. Clear Your Browser Cache and Reset Your Browser
Browsers accumulate many temporary files over time. It hinders them from functioning properly. So, you can eliminate the cache and cookies in your browser and reset it.
- In your Chrome browser, go to the top-right part.
- Choose ‘More Tools.’
- Now, hit ‘Browsing data.’
- Tap ‘Clear all‘ to remove all cache and cookies.
- After that, tap ‘Clear data.’
- Reset your browser by reopening it.
- Now check if you can find new emails.
5. Sort Emails By The Newest One
Do you find only old emails in your inbox, not recent ones? It happens because of enabling the oldest email first sort filter. Use these points to sort by the recent email.
- Launch your mailbox.
- Tap ‘Sort.’ You can find it at the top of your mailbox.
- Tap’https://login.yahoo.com/ Date: Newest on top.’
Fix Yahoo Mail Not Receiving Emails on Android
Android users accessing Yahoo Mail through their phones also encounter a similar problem. Here are the pointers you can use to resolve the problem on your phone.
1. Re-Add Your Yahoo Mail Account
Re-adding your Yahoo Mail account to the Mail app resolves minor technical issues that hinder you from receiving emails. Remove your account by using these steps.
- Head to the ‘Settings part of your phone and click ‘Accounts.’
- Now, choose ‘Email.‘
- Click on your Yahoo email account.
- After that, tap ‘Remove account.’
- Lastly, click ‘Remove account‘ again to confirm.
- Now add your account and log into your email.
2. Update Your Yahoo App
An obsolete Yahoo Mail app will make you encounter various email issues. You are likely to find Yahoo not receiving emails on Android if you are using an old app version. So, either manually update your Yahoo app or enable automatic updates.
- Manually Update Your Yahoo App
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- Head to the Google Play Store. Now, click the menu icon.
- In the sidebar menu, choose ‘My apps & games.’
- Now, click ‘Update‘ beside the Yahoo app.
- Turn On Automatic Updates
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- Navigate to the Google Play Store and choose the menu icon.
- In the sidebar menu, click ‘Settings.’
- Now click ‘Auto-update apps‘ below ‘General.’
- Here you can choose your preference.
3. Check The Authentication Type
If you’ve mistakenly misconfigured the authentication type of the Yahoo application, you will face many issues. Authentication protocols are needed for the Yahoo app to maintain a link with the mail servers. SSL is the authentication type for POP and IMAP incoming servers. TLS is the authentication type for outgoing servers. Ensure that they are configured in these ways in your email settings.
Summing Up
Issues in account settings, Yahoo app, and server issues lead to Yahoo Mail not receiving emails. But these measures will help you get rid of all these issues. If you need any extra support in troubleshooting email errors, it’s ideal to contact an Email Technical Support service.